Automotive & Transport
We support companies in the sector in their transformation, and that of their teams, to reach the new consumer, by integrating the new transport models into the organisations.
THE MOBILITY OF THE FUTURE
EV, autonomy or car sharing are the new transport models. The digitalisation of the sales process means that we have to work on the user experience in digital channels and prepare dealer teams to adapt to the current buying model.
Their business models will change dramatically to accommodate pay-per-use and TaaS, while their collaboration with multiple partners will become increasingly necessary. Strategies to reach commuters will be critical for organisations.
The commitment to more sustainable transport routes must be one of the objectives of logistics and freight transport companies for the future. The relationship and synergies between the logistics department and other areas of the company, such as sales, marketing or customer service, are fundamental to analysing the information that will enable the company’s forward vision.
EXAMPLES OF OUR WORK
• eLearning training programme for the ESP and PT dealer network in order to be able to carry out a successful hybrid sales project.
• Design of key after-sales processes (pre-acceptance process, active acceptance process, vehicle handling and delivery process and cross-selling) and organisation of awareness seminars.
• Sessions for different managers in the company in different coaching sessions to develop leadership skills, team management, high performance teams and commercial excellence.
Xavier Tisaire, Managing Director of TTTech Iberia: